I have connected to the wifi hotspot; why does my browser give me a page load error when I try to navigate to a web page?
Many web browsers save frequently visited pages so that they load more quickly and save bandwidth. You need to remove you browsing history (cookies) before connecting.
Alternatively, you may try to visit a web page that you have not visited before.
My phone or tablet shows that I am connected to the WiFi network. Why are my apps not able to access the internet?
You are connected to the network, but you have not gone to the log on web page and accepted the terms of service. Open a browser, try to navigate to a website and the Terms&Conditions page should pop up.
All of my friends can connect just fine, why am I not able to connect to WiFi?
Make sure that your device is not set to a non-standard configuration (such as a fixed IP or custom network authentication settings).
I have tried everything but I am still unable connect to the University’s WiFi network. What should I do?
Please take note of what kind of device you are using and which applications you were using when you failed to connect, and send an email to email@example.com or stop by the IT Office (basement of Padre Arupe Hall) during office hours.