Updated : 21-Apr-2010

Getting Help

Help Using Computers & Programs

If you require help while working in computer labs, you may ask computer lab supervisors for assistance.

One-to-One help sessions with an IT Student Assistant are available upon request at the Help Desk office (located the in basement of Padre Arrupe Hall) or by phone on 262. These sessions are offered from Monday to Thursday from 10:00 a.m to 13:00 p.m., and according to the availability of student assistants.

To receive help with problems with the University computers or user accounts, please e-mail support-madrid@slu.edu.

After-hours and weekend helpdesk support is not available. All queries received outside IT office hours will be attended to the next working day.

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